Refunds given only if item DOA and cannot be replaced via PAYPAL . If so, Please report within 4 days and return to us within 30 days from the delivery date for exchange or refund.
Buyer should check the package once received. If the package is damaged during the freight, please refuse to sign for the package and it will return to us. Then contact us promptly.
If you need to return, please check twice to confirm the item does not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation. Then get a unique address for return.
We can’t receive the packages if the buyer returns by yourselves according to the address on the shipping package. We won’t solve such cases and buyers should be responsible for the consequences.
All NON-seller mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the return shipping fee. (E.g. you brought the wrong model or wrong color or you no longer needed an item).
We ONLY accept the return for the original package. Please make sure the item has NO man-made sabotage. If you purchased in improper condition, please NOTE that the shipping and handling fee will not be refunded, all return shipping fee should be paid by the buyer unless item DOA.
If Customer claim the return so first customer have to return the item at the unique address given at that time after we recevied the item customer will get the refund..